
Explanation Paper
Never again do you have to gamble on the competency, honesty or response time of your service provider in your equipments time of need.
Global-Gate Technologies has solved all your service relationship problems with the Exclusive, Patented GGate 2000 system.
No more wondering:
- When are they going to respond to my call?
- How are they going to analyze my problem?
- What parts are they going to replace or repair and why?
- How long is my equipment going to be down?
- How much is it going to cost?
- How do I know that the bill they are going to present to me is only covering the exact repair or service needed to correct the current problem?
- How much difference has their work made in the energy consumption and performance of my equipment? In other words, how good a service do they provide?
Global-Gate Technologies, Inc. offers this paper as a simple way to explain the features and benefits for the Light Commercial Retail Chain market segment. As a matter of fact, our solution applies equally well in any free standing building up to 100,000 square feet. This exclusive patented approach is designed to solve the main issues preventing this market segment from enjoying all the advantages of full Building/Maintenance Automation and Energy Management.
Those being:
- Maintenance savings
- Energy savings
- Equipment reliability
- Equipment longevity
- Complete control of your service relationship with your service provider
- Complete access to the reports that constantly monitor the performance of the Global-Gate system
Everything starts with accessing your Building Automation System (BAS). If you do not already have one Global-Gate can install the GGT2000 system for you. Once you have the system then we connect you to the GGT web site where all the monitoring and maintenance management takes place. Instead of the store or building manager having to interact with the system the GGT2000 web site constantly talks to your system to assess what is happening with all your controlled equipment (HVAC, Lighting, Cooking Equipment, Refrigeration, Freezers etc.) Monitoring operating condition, Temperatures, Servicing needs etc. The equipment itself has the ability to let the web site know the instant something is starting to fail and needs attention. The equipment can also let the web site know exactly when it needs normal service to keep it running to factory specified parameters. This is a big energy savings potential because equipment running out of specification can cost anywhere from 10% to 50% more in utility costs, let alone the increased maintenance costs and downtime. When the web site gets a call from your system it creates a work order on the site and then immediately lets your chosen service provider know that there is a new work order. The service provider comes to the GGT web site and is allowed to access the work order which tells him which site has the problem. The service provider then has the capability of connecting directly, over the internet in real time, to the system on site that is running everything. Once he is connected he has the power to do the following:
- Look up the list of the latest malfunction alarm codes
- Perform complete diagnostics to understand exactly what is wrong
- Follow any service the system is asking for
- Know exactly what parts are needed and what labor to assign to the repair or service
- All of these actions are recorded on the work order on the web site for full tracking by the building/operator or anyone concerned
Some of the many benefits of the Global-Gate approach are the following:
- No more mystery as to what or when any service or repair is being performed or why it’s needed
- With access to the same information as the service provider there is no more mystery as to the effectiveness of the repair or service. The building owner/operator can immediately check to see for themselves
- The result is minimum repair/service expenditure
- Maximum equipment life
- Minimum energy costs
- No mystery as to how capable the service provider is
Never again do you have to gamble on the competence, honesty or response time of your service provider.
The result is:
You in control |